
Justin
Member
VIP Member
So, I collected my new Marco Polo 300d AMG Line last week from Mercedes Reading and glad to report that the handover was the best I have ever received when collecting a new vehicle.
As mentioned by several people here and other forums, It became apparent fairly quickly after visiting several local dealers that they don't know much about the MP. Out of the two we looked at locally, one we couldn't show us how things worked as the one salesman that knew 'a bit' about them was off sick and the other was being used by the sales manager despite us making an appointment to view.
After posting on here, I was contacted by our own @Andy B who advised me that he has been recruited by Mercedes Reading as their Marco Polo 'Ambassador'. Being an owner himself, he was extremely knowledgeable and gave me lots of help and advice. As I'm from Manchester, it would mean a long trip down south but I knew it would be worth it. While waiting for my MP to arrive, I often contacted Andy with questions regarding insurance, accessories etc and they were quickly and courteously answered with nothing being too much trouble.
So, last Tuesday morning we arrived at Mercedes Reading and was greeted by Kassam who looked after the sale and Andy who came in his own MP. Kassam took his time showing us all the cockpit controls, set up Mercedes Me app etc then we took my MP outside for Andy to go over absolutely every detail in the habitation area, roof operation, awning, heater, fuse location, setting up the gas bottle, seats, filled up the water tanks etc which took around 4 hours. He also showed us his MP including all the accessories and gave us tips on what is worth buying.
We left for our journey home feeling totally confident in using the MP and as it was half term, enjoyed a short trip to The Lake District later in the week.
I would definitely recommend anyone who is looking for a Marco Polo to contact Mercedes Reading. My brother-in-law is due to pick his up shortly from them too looking forward to the same service provided by Andy


As mentioned by several people here and other forums, It became apparent fairly quickly after visiting several local dealers that they don't know much about the MP. Out of the two we looked at locally, one we couldn't show us how things worked as the one salesman that knew 'a bit' about them was off sick and the other was being used by the sales manager despite us making an appointment to view.
After posting on here, I was contacted by our own @Andy B who advised me that he has been recruited by Mercedes Reading as their Marco Polo 'Ambassador'. Being an owner himself, he was extremely knowledgeable and gave me lots of help and advice. As I'm from Manchester, it would mean a long trip down south but I knew it would be worth it. While waiting for my MP to arrive, I often contacted Andy with questions regarding insurance, accessories etc and they were quickly and courteously answered with nothing being too much trouble.
So, last Tuesday morning we arrived at Mercedes Reading and was greeted by Kassam who looked after the sale and Andy who came in his own MP. Kassam took his time showing us all the cockpit controls, set up Mercedes Me app etc then we took my MP outside for Andy to go over absolutely every detail in the habitation area, roof operation, awning, heater, fuse location, setting up the gas bottle, seats, filled up the water tanks etc which took around 4 hours. He also showed us his MP including all the accessories and gave us tips on what is worth buying.
We left for our journey home feeling totally confident in using the MP and as it was half term, enjoyed a short trip to The Lake District later in the week.
I would definitely recommend anyone who is looking for a Marco Polo to contact Mercedes Reading. My brother-in-law is due to pick his up shortly from them too looking forward to the same service provided by Andy

