Hi, I have the basic sat nav in my Marco Polo. Took it in for its mot last week and the dealer wanted £220 to update the sim. Was expecting updates to be included free of charge whilst under warranty like my Audi car and wife’s Volvo. Have you faced the same problem ? Not really a problem as it is probably the slowest sat nav installed in a modern car and google maps on the phone works so much better but a bit disappointed that basic updates dont seem to be included.
I have just collected my MP from Mercedes and asked about satnav updates. I was told they are roughly every year and are free while under under warranty.
The satnav speech instruction problem (referred to in post 2 above and in a separate post) is still not fixed despite having the vehicle for eleven days and replacing just about everything. The irritation is that fault was immediately apparent as soon as I set a destination in the satnav. I didn’t even have to leave the car park !
Whatever happened to quality control ? I am glad they don‘t service aircraft !
If any of you have evperienced a similar fault with the satnav missing parts of instructions (as opposed to getting lost or taking daft routes) please could you post. MB don’t have a clue how to repair and are escalating the fault to Germany - something they were asked to do last December.