Activating Digital Extras

[tbu]

Just wondering if anyone has had any issues accessing Digital Extras in the Mercedes Me app or the app displaying what appears to be contradictory information at different levels around Digital Extras related to the core V class 2019 vehicle.
I have attached some images that illustrate the problem.
I should add that we have owned the vehicle since new and successfully used these in the past - particularly remotely initiating heating - but haven’t used them (or the vehicle!) much in the last few years.

 

[Steve B]

Its the 3G switch off that has restricted the extras you can download. Anything 2G still works, so traffic information can still be bought, but I doubt your maps are up to date, and this costs about £200+ I think. Very annoying for such a new vehicle to not be able to use the features that it was sold on.

 

[JBizzle]

Yes after the 3G switch off remote locking and remote find my vehicle tracker no longer worked sadly. If anyone has a fix or finds a way let me know

 

[Steve B]

I've bought a tracker, added carplay (gets some DAB channels) and have to live without remote locking/pre-warming.